Tuesday, April 21, 2015

The Obedience Express

The Obedience Express
by Linda Carter
 
I wasn’t scheduled to work that night at my liquor store cashier job, but I received a phone call early in the day from Priscilla, Assistant Manager.
 
One of my co-workers had called in sick and Priscilla asked me if I could work the night shift. Sure, why not.
 
Now that I look back on all this, I remember a scene in Fast Times at Ridgemont High, where Judge Reinhold took over for a kid at the front counter and ended up losing his job.
 
When I got to work, a co-worker told me what needed to be done that night. It was so unorthodox I insisted we confirm our orders with Priscilla.
 
“That’s right,” she said, she wanted us to stock as much wine as possible on store shelves, without writing it on “pull sheets,” the most time consuming and frustrating part of stocking the store.
 
So I went to town and had a blast.
 
Over the course of the night, I loaded 15 shopping carts full of wine out of the back stockroom onto store shelves, carefully organizing them according to brand, varietal and country of origin.
 
I could fit about 12-15 bottles on each layer in the cart and I stacked them four high. I put big bottles under the cart. 60 bottles a trip x 15 trips= 900 bottles
 
At the end of the evening, my co-worker lauded my efforts and told me to write “15 carts of wine” on the daily task list employees are required to check. 
 
Apparently, managers are not required to check this list.
 
Shortly before leaving for work the next day, I read this email from Assistant Manager Priscilla.
 
“Hey guys! When you have some spare time would you mind going over what was completed last night? I still found garbage in displays, an open case of Mikes Hard 6nr on the floor and inventory was not flooded as far as I could tell. I could be missing key things that you guys accomplished. Thank you and I look forward to speaking with you!”
 
I was a mystified and I must say disappointed to learn that moving nearly a thousand bottles of wine in one evening is not significant enough to be noticed by those in charge.
 
On the way to the store, my mind burned.
 
I confronted Priscilla almost immediately, in front of wine reps, the store owner, customers and according to an irate Priscilla, “members of my own staff!”
 
I told her I was pissed, so pissed that I was trying to decide whether to clock in for my 5-10 shift.
 
She looked at me wide eyed, “Pissed, pissed at me?”
I yanked the task list off the wall, pointing to the note I left about moving 15 carts of wine the night before.
 
And then, I unleashed. I lambasted her for sending an accusatory e-mail, a nasty missive with underlying tones of disapproval and condescension.
 
Out of the corner of my eye, I see Byron, the store owner, trying to wave me outside. I follow him, seething.
 
This wasn’t completely their fault. I had taken a job that was far beneath my talents, pay grade and knowledge. I could handle anything but mind games.
 
Priscilla wanted power, she wanted to exert authority and she was too stupid to realize that 9 dollars an hour does not buy that kind of obedience in some people.
 
My first words to Priscilla when she emerged from the building were, “Am I fired?”
 
She replied, “No, but you will be written up.”
 
I reached out my hand and said, “It’s been nice knowing you.”
 
Some days are too short to ride the obedience express.
 
Linda Carter/Copyright 2014